Privacy Policy

At Kiyyord, we value your privacy. This policy explains what personal information we gather, how we use it, when it may be shared, and the choices you have when browsing our store, purchasing jewelry, or contacting our team.

References to “we,” “us,” and “our” in this policy mean Kiyyord.

1. What Personal Information Means

Personal information is information that identifies you or can reasonably be associated with you, either independently or in combination with other details. Information that seems anonymous may still be personal information if it can be linked to an identifiable individual.

Data that has been permanently anonymized or aggregated so that it can no longer identify you is not treated as personal information under this policy.

2. Information We Gather

Information You Provide

We collect information you submit when opening an account, making a purchase, requesting customer assistance, responding to a survey, or using our online support or chat features.

Depending on how you interact with us, this information may include:

• Your name, email address, and other contact information.

• Your billing and shipping addresses.

• Account login details and authentication information.

• Payment information connected with a transaction, including credit or debit card details and other payment account information.

• Details contained in correspondence, support inquiries, or survey responses.

Information Collected When You Use Our Store

When you visit our website or use our services, we may gather technical information about your device and how you interact with the store.

This may include device type, unique device identifiers, IP address, operating system, browser type, browsing activity, and diagnostic data.

We may also receive location-related information from your device. Where available, GPS, IP addresses, or comparable technologies may help us identify your approximate location and improve our products and services.

3. How We Use Personal Information

Providing and Improving Our Store

We use personal information to offer our jewelry and related services, process purchases, and improve your shopping experience.

We may also use information for analytics, research, audits, and the development of our products, services, and advertising. These activities support our legitimate interest in running and maintaining our business.

If you participate in a competition, promotion, or similar activity, we may use the information you provide to administer your participation. Separate terms may apply and may describe additional uses of that information.

Keeping in Contact

We use your information to respond to inquiries, manage requests, communicate about accounts and purchases, and notify you of changes to our terms or policies.

With your prior express consent, we may send marketing communications about our products and services. To stop receiving promotional emails, contact service@kiyyord.com.

We may also, with your prior express consent, share information with partners so they can communicate with you about their own products or services.

Tailoring Content and Advertising

Where you have given prior express consent, we may use personal information to personalize your experience, tailor content or advertisements on third-party websites and applications, and evaluate the effectiveness of advertising campaigns.

When we rely on your consent to use information, you may withdraw that consent by contacting us.

Protecting Our Store and Customers

We use personal information to verify accounts and activity, detect potential fraud, investigate suspicious or possibly unlawful behavior, and respond to breaches of our terms or policies.

These activities support our legitimate interest in protecting customers, products, services, and business operations. We aim to handle information lawfully and transparently, collect only what is needed for identified purposes, and maintain appropriate safeguards.

4. Cookies and Similar Technologies

Cookies are small text files that store information in a browser or on a device. They help websites recognize devices, remember preferences, and understand how people interact with their services.

We may also use related technologies, such as browser storage, device identifiers, and other software tools. In this policy, we refer to these technologies collectively as “cookies.”

Cookies help us operate, secure, and improve our store. They may be used to personalize content, display and measure advertisements, analyze browsing activity, and support a safer shopping experience.

The cookies used may vary according to the pages you visit and the features or services you access.

5. How We Share Personal Information

Service and Business Partners

We may share certain personal information with partners that assist us in supplying products, delivering services, or conducting marketing activities.

This sharing helps support or improve our products, services, and advertising. We do not provide personal information to other companies for their independent marketing purposes without your prior express consent.

Affiliates and Business Transactions

Personal information may be shared with companies affiliated with our business.

If our business is involved in a merger, acquisition, reorganization, joint venture, assignment, spin-off, sale, or transfer of some or all of its assets, personal information may be transferred to the parties involved. Such transfers may also take place in bankruptcy or similar proceedings.

Legal Obligations and Protection

We may disclose personal information when required by law, legal proceedings, litigation, or requests from public or government authorities, including those outside your country of residence.

Information may also be disclosed when we reasonably consider it necessary to enforce our terms, investigate fraud, protect our rights, seek available remedies, or safeguard our operations and users.

We may also disclose information where we determine that doing so is necessary or appropriate for national security, law enforcement, or other matters of public importance.

6. Grounds for Processing Information

The collection, storage, sharing, transfer, and other processing of personal information may be governed by legal requirements in the European Economic Area or your country of residence.

For individuals in the European Economic Area, when processing is based on consent, we rely on the consent basis set out in Article 6(1) of the General Data Protection Regulation.

As explained in this policy, some processing also supports our legitimate business interests or is necessary to fulfill applicable legal obligations.

7. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal information from children under 16, or below the equivalent minimum age in the relevant jurisdiction.

If we become aware that we have collected such information, we will take steps to remove it as soon as possible.

If you believe a child has submitted personal information to us, please email service@kiyyord.com.

8. Your Rights and Choices

We take reasonable measures to maintain accurate, complete, and current personal information.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Ask for your personal information to be deleted.

• Restrict or object to further processing.

• Receive your information in a structured, commonly used format.

• Submit a complaint to the appropriate data protection authority.

To submit a privacy rights request, contact service@kiyyord.com.

We may ask for additional details to verify your identity, establish your entitlement to the information, and locate the relevant records. Legal or regulatory requirements may sometimes permit or require us to refuse all or part of an access or deletion request.

We will respond within a reasonable period and, in all cases, in fewer than 30 days.

9. Third-Party Websites and Services

Our website may include links to websites, products, or services managed by third parties.

This Privacy Policy covers only information collected through our own products and services. We are not responsible for third-party content, data practices, or privacy policies, even when the provider has a relationship with us.

Before using an external website or providing personal information, please read that provider’s privacy policy.

10. Information Security and Retention

We maintain reasonable technical, administrative, and physical safeguards intended to prevent unauthorized access and promote appropriate handling of personal information.

We keep personal information for as long as necessary to fulfill the purposes explained in this policy, unless a longer retention period is permitted or required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect developments in technology, business operations, industry practices, or regulatory requirements.

Continuing to use our products or services after an updated policy takes effect indicates acceptance of the revised policy. If you disagree with the changes, please stop using our services and contact us if you wish to close an existing account.

12. Contact Information

For questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:

Kiyyord
Email: service@kiyyord.com